Service Hotline
Always available for you by phone: 1 5000 50
Breakdown assistance for the deaf and hard of hearing is available via the following email address: ccservice-mb-id@inchcape.co.id
Comprehensive help in every case.
Mercedes-Benz Service Hotline
Just give us a call and we'll take care of it. You can reach our experts at any hour, every day of the week. We will help you personally so that you can remain mobile without stress.
Mercedes-Benz Service24h – brings you back on course by day or night
If you have a technical breakdown or accident on the road, Mercedes-Benz Service24h will always ready to serve you. Our service hotline 1 5000 50 will take your call and organise fast, professional help. You can reach us 365 days a year, 7 days a week, 24 hours a day. Often, a breakdown can be repaired directly on site. If this is not possible, we will ensure that your vehicle is taken to the nearest Mercedes-Benz workshop and organise your onward journey. These are the services you can expect:
- Support in emergency situations
- Initiation of roadside assistance measures
- Control and coordination of the roadside assistance and mobility solution
